Gloria Jean's Franchise Business for Sale in Palmerston City, NT 830

Company History

Gloria Jean's Coffees began as a small coffee shop in Chicago, USA, before expanding internationally. The brand established itself in Australia through Retail Food Group (RFG), which acquired the global rights outside North America. This strategic move positioned Australia as a key market for the brand's international growth.

Growth and Development

The company experienced significant expansion through its franchise model, becoming one of Australia's leading specialty coffee retailers. Gloria Jean's has built its reputation on providing premium coffee products and a welcoming café experience, with investments ranging from $400,000 to $1,000,000 for new franchisees. The brand maintains strict quality standards across its network through comprehensive training and support systems.

Current Status

Today, Gloria Jean's operates a substantial network of stores across Australia and international markets. The brand continues to evolve its offering while maintaining its core focus on quality coffee and customer service. As part of the RFG portfolio, Gloria Jean's benefits from established supply chains and operational expertise in the Australian market.

Note: Some specific historical dates and network size details have been omitted as they were not provided in the reference context.

Premium Coffee Offerings

• Signature coffee blends sourced from sustainable farming operations in:- Nicaragua and Colombia - Ethiopia and Kenya - Indonesia and Papua New Guinea
• Quality controlled roasting process with each batch checked
• Trained baristas delivering expert coffee preparation
• Traditional coffee classics including: - Cappuccino - Latte - Caramelatte - Crème Brûlée specialty coffee

Innovative Beverage Menu

• Extensive range of chillers and cold drinks including: - Specialty chillers (Tim Tam, Mudslide Mocha) - Classic espresso chillers - Refreshing fruit chillers - Reduced sugar options
• Brewed iced teas
• Over ice beverages
• Italian sodas
• Brand partnerships with Nestlé, Oreo, Tim Tam and other premium brands

Food Selection

• Fresh food menu designed to complement beverages: - Breakfast items - Lunch options including gourmet toastinis - Fresh baked goods - Snacks and treats
• Signature items include: - Teriyaki Chicken Toastini - Texan Beef Brisket Toastini - Fresh croissants - House-made banana bread

Sustainability Commitment

• Partnership with Rainforest Alliance ensuring: - Prevention of deforestation - Improved farmer livelihoods - Enhanced climate resilience - Protection of rural communities' rights
• Sustainable sourcing practices supporting: - Large plantations - Co-operative groups - Small family farms

Initial Franchise Fee

• Initial franchise fee: $50,000 + GST
• Special offer: Reduced to $30,000 + GST for FY 2025
• Five-year franchise term including use of trademarks, operating systems and products

Build and Equipment Costs Traditional Store:

• Build and equipment: $380,000 - $600,000 + GST
• Costs determined by projects team and shopfitter quotes
• Potential landlord contributions may reduce costs

Drive Thru Store:

• Build and equipment: $550,000 - $1 Million + GST
• Higher costs reflect larger format and additional infrastructure

Working Capital and Additional Costs

• Working capital requirement: $20,000 - $50,000 + GST

Franchise Service Fee

• 6% of total gross revenue (paid weekly)
• Minimum payment of $350 per week, whichever is greater
• Covers use of trademarks, operating systems and ongoing franchise support

Marketing Fee

• 2% of total gross revenue (paid weekly)
• Minimum payment of $150 per week, whichever is greater
• Funds national advertising, promotional campaigns and local marketing initiatives

Corporate Support Structure

• Backed by Retail Food Group (RFG), a global food and beverage company headquartered in Australia
• 25+ years of proven business models and support systems
• Experienced and highly skilled support network to promote franchisee success

Training and Development

• Academy Training included as part of the franchise setup process
• 2-day in-store experience during application process to understand operations
• Barista training provided to ensure quality coffee service
• Support for implementing standardised business systems and processes

Ongoing Support Services

• Field specialists provide operational assistance
• Marketing team delivers:- National advertising campaigns - 'Flavour of the Month' promotions - Local-area marketing tools - Product innovation support
• Supply chain solutions through established stock and distribution systems
• Access to RFG's wholesale coffee roasting facility in Sydney

Store Format Options

• Kiosk format: 20-30m²
• Small coffee house: 30-40m²
• Large coffee house: 80-130m²
• Drive thru: 100-150m²
• Mobile vans

Location Flexibility

• Formats can be adapted to a broad range of locations
• Designs can be localised to suit individual markets
• Multiple format options provide flexibility for different site requirements

Global Brand Heritage & Support

• Part of Retail Food Group (RFG), Australia's largest multi-brand retail food franchise operation
• Present in over 35 global markets since founding in 1979
• Globally headquartered in Australia since 1996
• Backed by RFG's 25+ years of proven business models and support systems
• Access to RFG's experienced support network and infrastructure

Product & Service Excellence

• Own roasting facility in Sydney for quality control and supply chain management
• Sustainable sourcing partnerships with farms across Nicaragua, Colombia, Ethiopia, Kenya, Indonesia and PNG
• Diverse menu offering: - Signature coffee blends and beverages - Innovative chillers and cold drinks - Full food menu including breakfast, snacks and lunch options - Reduced sugar options available
• Brand partnerships with major companies like Nestlé (Kit Kat), Mondelez (Oreo), and Arnott's (Tim Tam)

Operational Advantages

• Comprehensive support systems: - Expert training programs - Field specialist assistance - National marketing campaigns - Local area marketing tools - Product innovation pipeline - REWARDS CLUB loyalty program
• Reduced barriers to entry with franchise fee reduced to $30,000 + GST for FY 2025

Market Competition and Industry Challenges

• Intense competition in the Australian coffee market from established chains and independent cafes

Operational Requirements and Commitments

• Maintaining consistent product quality and service standards
• Managing staff training and retention
• Adhering to brand guidelines and operational procedures
• Meeting sales targets and financial obligations

Business Environment Risks

• Market volatility factors:
  • Changing consumer preferences and trends 
  • Economic fluctuations affecting discretionary spending
  • Rising costs of goods and labour
  • Supply chain dependencies and potential disruptions

The Gloria Jean's franchise application process follows a clear 11-step journey from initial enquiry to store opening:

1. Initial Enquiry

• Contact the franchise team to express interest
• Get preliminary information about the opportunity

2. Formal Application

• Complete and submit required paperwork
• Initial assessment of suitability

3. Video Interview

• Initial meeting to get acquainted
• Discussion of experience and goals

4. In-Store Experience

• Two-day immersion in a Gloria Jean's store
• Hands-on understanding of operations

5. Business Plan Development

• Prepare detailed business proposal
• Financial projections and strategy

6. Panel Interview

• Formal evaluation by franchise team
• Comprehensive assessment of application

7. Legal Approval

• Review of all documentation
• Verification of requirements

8. Franchise Agreement

• Formal approval as franchisee
• Signing of legal documentation

9. Academy Training

• Comprehensive operational training
• Product and service standards

10. Store Build

• Site development and fit-out
• Equipment installation

11. Opening Day

• Launch of new franchise location
• Beginning of operations